Accessibility Statement for EverLearn
EverLearn is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors and applying the relevant accessibility standards. Our goal is to provide an inclusive online learning environment that is accessible to people with disabilities.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. EverLearn strives to be conformant with WCAG 2.1 Level AA. We are continually working towards achieving full conformance and maintaining it.
Measures to Support Accessibility
EverLearn takes the following measures to ensure accessibility of EverLearn:
- Include accessibility as part of our mission statement.
- Integrate accessibility into our design and development workflows.
- Provide ongoing accessibility training for our staff.
- Regularly test our website and content with assistive technology.
- Employ formal accessibility quality assurance methods.
Specific Accessibility Features
Here are some of the specific features we have implemented to enhance accessibility:
- Semantic HTML: We use semantic HTML elements to structure our content, making it easier for assistive technologies to understand and navigate.
- Alternative Text: All images and non-text content include descriptive alternative text, providing context for users who cannot see the images.
- Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users who cannot use a mouse to access all content and functionality.
- Sufficient Color Contrast: We ensure that there is sufficient contrast between text and background colors, making it easier for users with low vision to read the content.
- Resizable Text: Users can easily resize the text on our website without losing content or functionality.
- Clear and Consistent Navigation: Our website has a clear and consistent navigation structure, making it easy for users to find what they are looking for.
- Form Labels and Instructions: All form fields include clear labels and instructions, helping users understand how to complete the forms correctly.
- ARIA Attributes: We use ARIA attributes to provide additional information and context to assistive technologies, enhancing the user experience for users with disabilities.
Accessibility of Courses Content
We understand that the accessibility of the course content itself is crucial. Therefore, we encourage our instructors to adhere to the following guidelines when creating course materials:
- Provide captions or transcripts for all video and audio content.
- Use clear and concise language.
- Provide alternative formats for documents (e.g., HTML, text).
- Ensure that all images and diagrams have descriptive alternative text.
- Use sufficient color contrast.
- Structure content using headings and subheadings.
Known Limitations
Despite our best efforts to ensure accessibility of EverLearn, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
| Issue | Potential Solutions | Estimated Resolution Date |
|---|---|---|
| Some older PDF documents may not be fully accessible. | We are working to replace or remediate these documents. In the meantime, please contact us for alternative formats. | December 31, 2025 |
| Live video streams may not always have real-time captions. | We are exploring options for providing real-time captions for all live video streams. | Ongoing evaluation |
Feedback
We welcome your feedback on the accessibility of EverLearn. Please let us know if you encounter accessibility barriers on EverLearn:
- E-mail: accessibility@everlearn.com
- Postal address: 123 Learning Lane, Anytown, USA
We try to respond to feedback within 2 business days.
Technical Specifications
Accessibility of EverLearn relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- CSS
- JavaScript
- ARIA
These technologies are relied upon for conformance to the accessibility standards used.
Assessment Approach
EverLearn assessed the accessibility of EverLearn by the following approaches:
- Self-evaluation: The site was evaluated internally by our accessibility team.
- External evaluation: The site was evaluated externally by a third-party accessibility consultant, Amelia Sharma from Accessibility Solutions Inc.
Formal Complaints
If you have a formal accessibility complaint, please follow these steps:
- Submit your complaint in writing to accessibility@everlearn.com.
- Include a detailed description of the accessibility issue you encountered.
- Provide the URL of the page where the issue occurred.
- Include your contact information so that we can follow up with you.
We will investigate your complaint and respond within 10 business days.
Third-Party Content
Some content on EverLearn may be provided by third parties. While we strive to ensure that all content is accessible, we cannot guarantee the accessibility of third-party content. We encourage third-party content providers to adhere to accessibility guidelines.
Changes to This Statement
EverLearn may update this accessibility statement from time to time. We will post any changes on this page. Your continued use of EverLearn following the posting of changes constitutes your acceptance of such changes.
Date
This statement was created on November 7, 2024.
Additional Resources
For more information about web accessibility, please visit the following resources:
At EverLearn, we believe that everyone deserves access to high-quality online education. We are committed to making our website and courses accessible to all users, regardless of their abilities.
If you have any questions or concerns about the accessibility of EverLearn, please do not hesitate to contact us.